FAQ Charter Insurance
You can find the most important information about our respective charter insurance offerings on the product order pages, which you can access above. We accept bank transfer, PayPal, credit card, and Paydirekt.
It depends on the specific situation.
If the occurrence of an insured event is the result
of illness, the policy holder shall bear 20 percent
of the reimbursable costs himself/herself, as a minimum, however, minimum EUR 25,00 per person.
In each other insurance case the deductible of 25, - Euro per person will be charged.
The deductible is not applicable where a full inpatient
hospital treatment became necessary byreason of unexpected serious illness.
Yes, but only if the booking was done shortly before. The conclusion of the trip cancellation insurance must be done immediately upon booking of the voyage.
No, we trust our customers that you really sail only for 6 weeks a year.
Yes! Extending and upgrading are no problem. You simply pay the difference.
No, but this can lead to problems with claims settlement. The selected deposit amount should not be lower than the actual deposit placed.
The claim must be reported immediately:
- By phone: +4940369849 - 49
- Fax: +4940369849 - 11
- Email: charter@schomacker.de
- Or preferably using a claim form.